The workplace is full of communication as people act
and interact with each other to get the day’s events accomplished. Beyond what
is said and the words we use it is possible that language works in the
background as well. Inadvertently, you may be sync yourself with other people
in the much the same way as you sync your electronic gadgets to each other.
A recent study explains how people inadvertently sync
to their social networks when communicating (Higo, et. al. 2014). Our
non-verbal communication mannerisms start to mimic those within our social
networks and create a language of their own. We naturally find a way of showing
our engagement in further conversation.
As we talk to people we engage with on a frequent
basis we naturally make personal and emotional connections to those members.
This happens because we share information, stories, and memories. Beyond the
verbal obvious is the story embedded in our non-verbal communication patterns.
When two people begin to share non-verbal cues they
create a synchronous way of communicating. We can see this when a person is
encouraged to keep talking simply by the body movements of the other person
that expresses interest and a level of excitement with the information. Failure
to sync means failure to connect on a meaningful level.
The power of non-verbal communication has been known
for some time. The difference is that viewing non-verbal communication as a
sync and not-sync helps explain how groups are formed, cultures are
experienced, and the difficulties some people have with connecting to
strangers. Over time when groups of people sync together they are “connected”
and form a true entity.
It is possible to think of how organizational
cultures are formed through shared values and beliefs. Perhaps such beliefs are
also formed from the way in which people act and interact with each other on a
non-verbal level. As organizational members sync with each other they encourage
and develop greater communication and organizational development.
Higo, N. et. al. (2014). Interpersonal similarity
between body movements in fac-to-face communication in daily life. Plos One, 9 (7).
