Priming is a concept that entails embedding a
concept into the human subconscious in an effort to alter behavior. Dr. Minas,
Dr. Bhagwatwar, and Dr. Dennis from the University of Indiana have studied
priming on a group to improve business communication and creativity on a group level
(2013). They used computer simulated games to provide neural priming and then
test creativity and ideation thereafter and found that there was a high correlation
between the two.
Organizations often seek to create higher levels of
creativity and innovation to produce new products and services for market. Some
are searching methods for using online communication methods in order to
develop a stronger level of communication performance. This can help in
everything from workplace productivity to effective marketing methods. If
online communication can influence behavior the overall financial and social
benefits are large.
Our subconscious cognition influences our online
behavior. The use of priming taps into
our working memory through beliefs, values, and attitudes that impact
subsequent behaviors. It can be primed
through words, pictures, symbols, and a number of other ways. The researchers
used a simulation game to create primed behavior.
The use of supraliminal priming allows the
participants to know the stimulus but not know its overall intention. Postmes
et al. (2001), found that priming online in pro-social stimulus produced
positive pro-social behaviors. An anonymous group’s behavior changed to develop
higher levels of performance in social ways.
The key to priming is to activate mental
representations (i.e. images). The use of subliminal priming focuses on imperceptible
bursts of information that is then masked. Supraliminal priming is an obvious stimulus
that activates mental representations but the intent is hidden from the
participants conscious. The two can be used together or separate to influence
follow-up thinking. Participants shouldn’t be aware that they are being primed
in order for it to be effective.
Priming can impact access to categories of concepts
through a series of words. The author uses the word “popcorn” to show how
categories of eating, corn, family, etc… can be primed. The primed words can be
used in an individual or within a social setting. When groups are primed for
performance or creativity they can perform better due to previous mental
representations that were activated.
The researchers used 175 sophomores working in
groups of five participants creating thirty-five groups. The participants
worked on generating ideas for increasing tourism as well as reducing
pollution. They were instructed to generate as many ideas as possible and build
off of the ideas of other groups. They used group chat rooms to foster their
discussions. Participants were performance primed or neutral primed by
sequentially picking words that created newspaper headlines.
The researchers found that those who were primed for
performance achieved significantly higher new ideas and performance than those
whose primes were neutral. The priming impacted an individual’s semantic networks
and they in turn influenced other peoples. The impact is additive as each
person generates ideas and builds off of others ideas.
The significance is profound as it could impact both
marketing and group performance. By using proper primes within a sequence it is
possible to ensure that the priming effects do not wear off and that certain
behaviors are more likely to be exhibited based upon their semantic category
mapping (i.e. mind mapping). We are consistently and randomly primed in our
environment. How, we act and react to others primes our next thoughts and
behaviors. People are not able to often connect the primes to accurately
understand their environment. If a group of people are negatively priming
others they can expect lower performance while if they are positively priming
others they can expect higher performance. This is done without intention but is a natural part of living socially and helps us create culture. This is why our social environment
is extremely important to our overall success. Organizations can seek to create
positive priming environments that foster higher levels of creativity,
performance, and development.
Dennis, A., Minas, R. & Bhagwatwar, A. (2013)
Sparking creativity: improving electronic brainstorming with individual cognitive
priming. Journal of Management Information Systems, 29 (4).
Postmes, T. et. al. (2001). Social influence
in computer mediated communication: The effects of anonymity on group behavior.
Personality and Social Psychology Bulletin, 27 (10)