Skills are the life blood of any economy. It is hard
to do much without the skills to think it, make it and sell it. Businesses seek
college graduates with general skills that raise their competitiveness. A study
by Holtzman & Kraft (2011) compared and contrasted a study by the Richard
Stockton College and one by the Association of American Colleges and
Universities to come to conclusions about the skills needed in the 21st
Century.
The essential skills of the 21st Century employers
identified as very important or important were: Interpersonal skills(100%);
Time management (100%); Speaking/oral communications (98%); Ethical
Understanding (98%); and, Adapting to change/being flexible (96%). Employer’s
ratings were solicited through a survey response.
There was an essential difference between the two
studies. When the participant’s businesses
worked and sold within the local market they were less interested in graduates
with a global perspective while those who sold on international markets were
more interested in hiring those with a global perspective. The company’s market
focus impacted the type of perspective needed.
Interpersonal skills, time management, oral
communications, ethical understanding and flexibility fit within an employer’s
needs. Employees who can work well with others, use their time well,
communication with others, have an internal value system and were open to
change were simply worth more than those who do not hold these skills. Employers desired colleges to foster these
concepts for greater relevance to their needs.
The authors do not move into this concept but part
of those needs is based within the constant modern transition of businesses.
Change is a fact of life and employees that know how to obtain information,
focus on their tasks, and change when the situation calls for it are better
than those who cannot. An organization with a higher percentage of employees
who cannot change are likely going to have difficulty during transition periods
or when new processes are needed to meet market demand.
The global perspective helps employees understand
how and where the company and its offerings fit within the global market. A
better understanding of the market helped employees put within perspective
their work function and the needs of their global demographics. This may have
an impact on the micro choices employees make in any particular moment thereby
creating greater alignment between thought, action, and outcome.
The study was a comparison but does highlight the
difference and similarities between global and domestic producers. The basic
skills may stay the same but the overall perspective is different. Higher
education should consider such needs when preparing students to compete in the
marketplace in order to find stronger employ-ability and greater economic
competitiveness. Starting at a younger age and encouraging such skills
throughout one’s educational career may be beneficial for full development.
Holtzman, D. & Kraft, E. (2011). Skills needed
in the 21st Century workplace: a comparison of feedback from
undergraduate business alumni and employers with a national study. Business Education & Accreditation, 3
(1).
