Emotional Intelligence (EQ) may just
make or break your career. You earned that prestigious MBA, sowed the deals,
and mastered your job but did you master yourself? If your not sure you may
want to take a look at your emotional talent to see if it can take you to the
next level of performance.
Having the right skills is important
but may not be the deciding factor in long term success. It is an ability to
handle the day-in and day-out emotional aspects of work and life. This is not
easy as multiple pressures and issues seem to attract and distract our
attention raising stress levels.
That isn't always easy as life is
messy and comes with many ups and downs. The extent of our peaks and valleys
and how we deal with them defines our emotional resilience. At times we are
better than at others. There may be a few days that we feel like we are at our
brink.
Emotional intelligence influences
our ability to interact effectively with others and understand the origins of
our emotions. Work is naturally stressful and the barrage of other peoples
needs and issues mixed with a fast paced environment can be overwhelming to
most.
Emotional intelligence is a decisive
factor in career success. In a complex global business environment emotional
intelligence is needed among managers that work at multinational companies.
Where emotional intelligence is lacking, or unable to be developed, is a hole
the skill battery of an organization.
Organizations often focus on the
hard and easily measured skills that are based in results or job function. They
ignore those soft skills that require something more subtle out of people.
Winning at all costs without being able to develop quality relationships can be
disasterous to turn over rates in the future.
Emotional intelligence is so
important it can even be used as a predictor of the ability to communicate with
others domestically and internationally (Fall, et. al. 2013). According to
their work emotionality, sociability, and self-control make their way into
higher emotional intelligence.
People that score low on emotional
intelligence are also unlikely to be able to understand the nuances of
international relationships. They are limited by their own perception and
ability to control their emotions. People of different cultural backgrounds
often look for these cues to determine intention.
The same process occurs within the
same culture as it does internationally. The use of verbal and non-verbal
expressions creates the total message. In international relationships the
subtle nature of these impressions can change the dynamics of the relationship.
Emotional intelligence can be developed and enhanced through practice and persistence. Taking a few moments to analyze a situation critically before responding can do wonders. At times emotions can be more of a knee jerk response. If you do happen to master emotional intelligence and match your business skills to it you will have an unbeatable combination.
Emotional intelligence can be developed and enhanced through practice and persistence. Taking a few moments to analyze a situation critically before responding can do wonders. At times emotions can be more of a knee jerk response. If you do happen to master emotional intelligence and match your business skills to it you will have an unbeatable combination.
Fall, et. al. (2013). Intercultural
communication apprehension and emotional intelligence in higher education:
preparing business students for career success. Business Communication
Quarterly, 76 (4).
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